If this is the case, your Ricoh copier has been reset to factory defaults. By going through the menu options on the screen, you should notice that your old settings have been replaced and your address books have been cleared. During this process, the Ricoh is resetting itself to factory default settings. Once 10 seconds is reached, the copier will shut down and begin to re-boot. Nothing will seem to happen until you hold both buttons down for the full 10 seconds. Press the './*' key and the '#' key on the Ricoh copier at the same time and hold for 10 seconds. Resetting to factory defaults will erase all stored data. Using your owner's manual, follow the process to back up any information that you do not want to lose. Step 1īack up address books stored in the Ricoh copier settings that you may need. Reading your owners manual can provide assistance in these cases. It is important to note that while most Ricoh's are similar, some may require slightly different steps or may not have different buttons than other models. Fortunately, the process to reset back to factory defaults can be accomplished in a few steps. This can be caused by network changes, moving a copier to a new location, adding new accessories, or accidentally making a certain setting a default setting. There may come a time when you need to reset your Ricoh copier back to its original factory settings.
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